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CUSTOMER SERVICE & SUPPORT |
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We monitor our networks and your service around the
clock. Our NOC technicians are on duty 24 hours a day, 7
days a week. Our customer support team is on duty
during the hours listed below to answer your questions
and help resolve any issues that may arise concerning
your service. CSS hours of operation:
Monday - Friday: 8am - 6pm
Saturday & Sunday: Closed
We can provide a copy of our escalation procedures
and after hours contact information upon request.
Otherwise, if it's after hours and you would like us to
contact you, please leave a message and we'll call you
on the next business day. You may reach our Customer
Service & Support at the numbers listed below:
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Oahu Local Number 808-791-3000
Toll Free Number 1-877-91-ALOHA
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OFFICES |
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Pacific LightNet Hawaii Kai Store
1132 Bishop Street, Suite 800 Koko Marina Center
Honolulu, Hawaii 96813-2822
7192 Kalanianaole Hwy #C-120
Honolulu, HI. 96825
808.791.1000
808.791.3119 fax 808.792.5661
1.888.471.1414 toll free 808.792.5658 fax
Our offices are open from 8:00am to 5:00pm, Monday through Friday.
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